为什么我的Amazon Appstore提交被拒绝？如何获取更多信息？

问题描述

一年多以来，我在亚马逊上发布了俄罗斯多人文字游戏。

现在我已将其翻译成英语和德语，但是在通过Amazon Appstore审核获取2个翻译的应用程序时遇到问题-

响应始终是相同的：“应用程序启动后退出/强制关闭/冻结/显示错误消息。”

但是没有关于它们在哪台设备上进行测试的信息（在我的Fire 5和Fire 7平板电脑上，游戏运行正常），并且没有错误日志。

我曾尝试与开发人员支持联系，以获取任何日志，但没有得到答复。

我的应用程序使用LWA和ADM，并且是minSdk16。我的应用程序还发布在Google Store（在那里使用Google登录和FCM）和Huawei Appgallery（在那里使用HMS）发布。

我只需要更多信息来解决我的应用程序中的任何问题。如果我知道要使用哪个设备进行测试，则只需购买或借出它即可。

是否有人愿意负担the APK files并尝试使用她或他的Amazon Fire设备试玩我的游戏？

最后，下面是我的app/build.gradle-也许有人可以发现问题所在？

apply plugin: 'com.android.application'

android {
    compileSdkVersion 29
    defaultConfig {
        versionCode 168
        targetSdkVersion 29
        testInstrumentationRunner "android.support.test.runner.AndroidJUnitRunner"
        vectorDrawables.useSupportLibrary = true
        multiDexEnabled true

        javaCompileOptions {
            annotationProcessorOptions {
                arguments = ["room.schemaLocation": "$projectDir/schemas".toString()]
            }
        }
    }

    compileOptions {
        sourceCompatibility JavaVersion.VERSION_1_8
        targetCompatibility JavaVersion.VERSION_1_8
    }

    signingConfigs {
        debug {
            keyAlias 'AndroidDebugKey'
            storeFile file('../../../../../.android/debug.keystore')
            keyPassword 'android'
            storePassword 'android'
        }
        release {
            keyAlias 'AndroidReleaseKey'
            storeFile file('../../../conf/release.keystore')
            keyPassword System.getenv('PAsspHRASE1')
            storePassword System.getenv('PAsspHRASE1')
        }
    }

    flavorDimensions "store","language"
    productFlavors {
        google {
            dimension "store"
            versionName "$defaultConfig.versionCode-google"
            // min sdk version 16 needed for Firebase messaging
            minSdkVersion 16
        }
        huawei {
            dimension "store"
            versionName "$defaultConfig.versionCode-huawei"
            // min sdk version 17 needed for Huawei push
            minSdkVersion 17
            applicationIdSuffix ".huawei"
            resConfigs "en","zh-rCN","ru","de","fr","pl","nl"
        }
        amazon {
            dimension "store"
            versionName "$defaultConfig.versionCode-amazon"
            // min sdk version 15 needed for older Amazon Fire models,but is no more supported by the LWA
            minSdkVersion 16
            // ignore AdmService not extending android.app.Service
            lintOptions {
                checkReleaseBuilds false
            }
        }

        de {
            applicationId "de.wortefarbers"
            dimension "language"
            resConfigs "de"
        }
        en {
            applicationId "com.wordsbyfarber"
            dimension "language"
            resConfigs "en"
        }
        ru {
            applicationId "de.slova"
            dimension "language"
            resConfigs "ru"
        }
    }

    buildTypes {
        release {
            signingConfig signingConfigs.release
            debuggable false
            shrinkResources true
            minifyEnabled true
            proguardFiles getDefaultProguardFile('proguard-android.txt'),'proguard-rules.pro'
        }
    }
}

dependencies {
    implementation 'androidx.multidex:multidex:2.0.1'

    // minSdkVersion 9 is only supported by the OkHttp 3.12.x branch
    implementation 'com.squareup.okhttp3:okhttp:3.12.2'
    implementation 'com.squareup.picasso:picasso:2.71828'
    implementation 'com.neovisionaries:nv-websocket-client:2.10'

    implementation "androidx.room:room-common:$roomVersion"
    implementation "androidx.room:room-runtime:$roomVersion"
    annotationProcessor "androidx.room:room-compiler:$roomVersion"
    androidTestImplementation "androidx.room:room-testing:$roomVersion"

    implementation "androidx.lifecycle:lifecycle-extensions:$archVersion"
    annotationProcessor "androidx.lifecycle:lifecycle-common-java8:$archVersion"

    implementation 'androidx.cardview:cardview:1.0.0'
    implementation 'androidx.viewpager2:viewpager2:1.0.0'
    implementation 'com.google.android.material:material:1.3.0-alpha02'

    implementation 'me.zhanghai.android.materialprogressbar:library:1.6.1'
    implementation 'com.mikepenz:materialdrawer:6.1.2'
    implementation 'com.mikepenz:iconics-core:3.2.5'
    implementation 'com.mikepenz:fontawesome-typeface:5.3.1.1@aar'
    implementation 'com.github.PhilJay:MPAndroidChart:v3.1.0-alpha'
    implementation "com.facebook.android:facebook-core:$facebookVersion"
    implementation "com.facebook.android:facebook-login:$facebookVersion"

    googleImplementation 'com.google.android.gms:play-services-auth:18.1.0'
    googleImplementation 'com.google.firebase:firebase-messaging:20.2.4'
    googleImplementation 'com.android.billingclient:billing:3.0.0'

    huaweiImplementation "com.huawei.hms:base:$hmsversion"
    huaweiImplementation "com.huawei.hms:hwid:$hmsversion"
    huaweiImplementation "com.huawei.hms:push:$hmsversion"
    huaweiImplementation "com.huawei.hms:iap:$hmsversion"

    amazonCompileOnly files('libs/amazon-device-messaging-1.1.0.jar')
    amazonImplementation files('libs/login-with-amazon-sdk.jar')

    androidTestImplementation('com.android.support.test.espresso:espresso-core:3.0.2',{
        exclude group: 'com.android.support',module: 'support-annotations'
    })
    testImplementation 'junit:junit:4.12'
}

if (getGradle().getStartParameter().getTaskRequests().toString().contains('Google')) {
    apply plugin: 'com.google.gms.google-services'
} else if (getGradle().getStartParameter().getTaskRequests().toString().contains('Huawei')) {
    apply plugin: 'com.huawei.agconnect'
}

P.S。我也在Amazon Developer Forum问了我的问题。

经过一周的尝试后，

更新：

在App Testing Service中，我注意到使用WebView时我的应用程序很少崩溃（不是由我的应用程序引起的某些内部崩溃），因此我删除了所有用法（使用嵌入式浏览器显示帮助，隐私政策，服务条款等），也删除了可选的Facebook登录名。

现在我的英语和德语应用程序通过了“应用程序测试服务”：

但是仍然被亚马逊评论者拒绝，我无法得到他们的任何人工回复或任何日志。

同时the Russian version of my app通过了更新审核...

更新：

最后我从亚马逊收到一条错误日志，说：

09-09 15:21:39.253: E/AndroidRuntime(19217): FATAL EXCEPTION: main
09-09 15:21:39.253: E/AndroidRuntime(19217): Process: de.wortefarbers,PID: 19217
09-09 15:21:39.253: E/AndroidRuntime(19217): java.lang.NoClassDefFoundError: Failed resolution of: Lcom/amazon/device/messaging/development/ADMManifest;
09-09 15:21:39.253: E/AndroidRuntime(19217):    at de.slova.SlovaApplication.c(SlovaApplication.java:1)
09-09 15:21:39.253: E/AndroidRuntime(19217):    at de.slova.MainActivity.onCreate(MainActivity.java:3)
09-09 15:21:39.253: E/AndroidRuntime(19217):    at android.app.Activity.performCreate(Activity.java:6672)
09-09 15:21:39.253: E/AndroidRuntime(19217):    at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1140)
09-09 15:21:39.253: E/AndroidRuntime(19217):    at android.app.ActivityThread.performlaunchActivity(ActivityThread.java:2612)
09-09 15:21:39.253: E/AndroidRuntime(19217):    at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2724)
09-09 15:21:39.253: E/AndroidRuntime(19217):    at android.app.ActivityThread.-wrap12(ActivityThread.java)
09-09 15:21:39.253: E/AndroidRuntime(19217):    at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1473)
09-09 15:21:39.253: E/AndroidRuntime(19217):    at android.os.Handler.dispatchMessage(Handler.java:102)
09-09 15:21:39.253: E/AndroidRuntime(19217):    at android.os.Looper.loop(Looper.java:154)
09-09 15:21:39.253: E/AndroidRuntime(19217):    at android.app.ActivityThread.main(ActivityThread.java:6123)
09-09 15:21:39.253: E/AndroidRuntime(19217):    at java.lang.reflect.Method.invoke(Native Method)
09-09 15:21:39.253: E/AndroidRuntime(19217):    at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:867)
09-09 15:21:39.253: E/AndroidRuntime(19217):    at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:757)
09-09 15:21:39.253: E/AndroidRuntime(19217): Caused by: java.lang.classNotFoundException: Didn't find class "com.amazon.device.messaging.development.ADMManifest" on path: DexPathList[[zip file "/data/app/de.wortefarbers-1/base.apk"],nativeLibraryDirectories=[/data/app/de.wortefarbers-1/lib/arm,/system/lib,/vendor/lib]]
09-09 15:21:39.253: E/AndroidRuntime(19217):    at dalvik.system.BaseDexClassLoader.findClass(BaseDexClassLoader.java:56)
09-09 15:21:39.253: E/AndroidRuntime(19217):    at java.lang.classLoader.loadClass(ClassLoader.java:380)
09-09 15:21:39.253: E/AndroidRuntime(19217):    at java.lang.classLoader.loadClass(ClassLoader.java:312)
09-09 15:21:39.253: E/AndroidRuntime(19217):    ... 14 more
09-09 15:21:39.255: W/ActivityManager(1385):   Force finishing activity de.wortefarbers/de.slova.MainActivity

但是我在app / build.gradle中确实有以下内容（并且两个jar文件确实存在）：

amazonCompileOnly files('libs/amazon-device-messaging-1.1.0.jar')
amazonImplementation files('libs/login-with-amazon-sdk.jar')

我在AndroidManifest.xml中确实有xmlns:amazon="http://schemas.amazon.com/apk/res/android"。下面列出了我的整个proguard-rules.pro：

-libraryjars libs/login-with-amazon-sdk.jar
-libraryjars libs/amazon-device-messaging-1.1.0.jar

-include okhttp3.pro

# -ignorewarning

-dontwarn org.conscrypt.**
-dontwarn com.amazon.device.messaging.**
-dontwarn com.huawei.**

-keep class com.amazon.device.messaging.** { *; }
-keep class androidx.multidex.** { *; }
-keep public class * extends com.amazon.device.messaging.ADMMessageReceiver
-keep public class * extends com.amazon.device.messaging.ADMMessageHandlerBase
-keep class android.support.v7.widget.SearchView { *; }

-keepattributes *Annotation*
-keepattributes Exceptions
-keepattributes InnerClasses
-keepattributes Signature

-keep class com.huawei.**{*;}
-keep class com.hianalytics.android.**{*;}

解决方法

如果他们给您一个错误日志，他们还应该给您列出发生故障的设备的列表。

日志说找不到com.amazon.device.messaging.development.ADMManifest类

我假设您已经按照以下说明设置了ADM：https://developer.amazon.com/docs/adm/set-up.html

您的gradle依赖项和proguard文件看起来与他们的示例不完全相同。例如，您的丢失 -keep public class * extends com.amazon.device.messaging.ADMMessageHandlerJobBase

您可以尝试将其删除并重新设置，并尽可能遵循其示例。祝你好运