问：Plesk安装错误对BASE的预安装失败

问题描述

我正在尝试运行sudo sh plesk-installer &，但失败。我正在尝试在Ubuntu 18.04上重新安装Plesk，但遇到了我也尝试过Plesk's auto installer的问题，但是也遇到了同样的问题。运行安装程序时，我已登录root用户。

2020/10/03 08:03:09 ===> Installing psa database
2020/10/03 08:03:09  Trying to find psa database... DATABASE ERROR!!!
2020/10/03 08:03:09 Database psa found,but version undefined
2020/10/03 08:03:09 
2020/10/03 08:03:09 ERROR while trying to find
2020/10/03 08:03:09 psa
2020/10/03 08:03:09 database
2020/10/03 08:03:09 
2020/10/03 08:03:09 Check the error reason (see log file: /var/log/plesk/install/plesk_18.0.30_installation.log),fix and try again

我已附上以下日志

/var/log/plesk/install/plesk_18.0.30_installation.log

    **** Product prep-install for BASE failed.

*****  problem report *****
ERROR while trying to find
psa
database
STOP Bootstrapper 18.0.30 prep-install for BASE AT Fri Oct  2 20:22:19 UTC 2020
START Bootstrapper 18.0.30 prep-install for BASE AT Sat Oct  3 08:03:06 UTC 2020

**** Product prep-install started.
Create user 'psaadm' and group 'psaadm'
 Group 'psaadm' already exists
 Checking for the user 'psaadm'...
 User 'psaadm' already exists
Create group swkey-data
 Group 'swkey-data' already exists
 Trying to add supplementary group 'swkey-data' for user 'psaadm'...  already there
 Trying to got legacy variables... done
 Trying to save legacy variables... done
 Trying to resolve hostname 'flamingoserv.us-central1-a.c.flamingocams-all.internal' and validate its IP address... done


===> Checking for the necessary system accounts
 Checking for the system groups and users necessary for admin server...
 Group 'psaadm' already exists
 Checking for the user 'psaadm'...
 User 'psaadm' already exists
 Group 'psaserv' already exists
 Trying to add supplementary group 'psaserv' for user 'psaadm'...  already there
 Group 'psacln' already exists
 Checking that /opt/psa/bin/chrootsh registered as login shell...

===> Performing safe prep-install database actions

 Trying to start service mysql... /usr/sbin/mysqld (pid 1209) is running...
done
 Trying to establish test connection... connected
done
===> Installing psa database
done
===> Installing psa database
 Trying to find psa database... DATABASE ERROR!!!
Database psa found,but version undefined

ERROR while trying to find
psa
database


**** Product prep-install for BASE failed.

*****  problem report *****
ERROR while trying to find
psa
database
STOP Bootstrapper 18.0.30 prep-install for BASE AT Sat Oct  3 08:03:08 UTC 2020

感谢您的帮助：-）

解决方法

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