Microsoft Dynamics CRM 365内部部署打开 Web 门户 - 错误

问题描述

我们已经按照以下结构安装了 MS Dynamics CRM 365：

2 前端（子网 1） 2 后端（子网 2） 1 个部署服务器（子网 2） 2 个 sql 服务器集群（子网 3）

创建组织并导航后打开门户 http://localhost/test

浏览器中显示以下错误：

发生错误。

再次尝试此操作。如果问题仍然存在，请查看 Microsoft Dynamics 365 社区以获取解决方案或联系您组织的 Microsoft Dynamics 365 管理员。最后，您可以联系 Microsoft 支持。

事件查看器错误：

Event code: 3005 
Event message: An unhandled exception has occurred. 
Event time: 12/21/2020 4:17:46 PM 
Event time (UTC): 12/21/2020 1:17:46 PM 
Event ID: 721f2fbf17df4bc2929208fa2b1f7c77 
Event sequence: 11 
Event occurrence: 5 
Event detail code: 0 
 
Application information: 
    Application domain: /LM/W3SVC/1/ROOT-1-132530280420389099 
    Trust level: Full 
    Application Virtual Path: / 
    Application Path: C:\Program Files\Dynamics 365\CRMWeb\ 
    Machine name: zzzzzzz 
 
Process information: 
    Process ID: 7400 
    Process name: w3wp.exe 
    Account name: domain\eeeeee 
 
Exception information: 
    Exception type: CrmException 
    Exception message: System.NullReferenceException: Object reference not set to an instance of an object.
   at Microsoft.Crm.ServerLocatorService.GetSiteSetting[T](String settingName,Boolean defaultOnError)
   at Microsoft.Crm.Caching.OrganizationSettings.LazyLoadPrivGroup()
   at Microsoft.Crm.Caching.OrganizationSettings.get_PrivilegeUserGroupSid()
   at Microsoft.Crm.BusinessEntities.SecurityLibrary.CheckPrivilegeGroupForOrganization(WindowsIdentity identity,IOrganizationContext context)
   at Microsoft.Crm.BusinessEntities.SecurityLibrary.TryCheckPrivilegeGroupForOrganization(ExecutionContext context,Boolean checkImpersonatePrivilege)
   at Microsoft.Crm.Extensibility.ExternalMessagedispatcher.VerifyCallerOrigin(ExecutionContext context)
   at Microsoft.Crm.Extensibility.ExternalMessagedispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory,IPlatformMessagedispatcherFactory dispatcherFactory,Guid callerRegardingObjectId,Int32 invocationSource,Version endpointVersion,OrganizationRequest request,OrganizationInternalRequest organizationInternalRequest)
   at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.dispatchRequest(OrganizationRequest request,OrganizationInternalRequest organizationInternalRequest,SdkResponseDescription responseDescription,SdkPerformanceCounterContext sdkPerformanceCounterContext)
   at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequestRequestWithInstrumentation(OrganizationRequest request,OrganizationInternalRequest organizationInternalRequest)
   at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.<>c__displayClass17_0.<ExecuteRequest>b__0()
   at Microsoft.PowerApps.CoreFramework.activityloggerExtensions.Execute[TResult](ILogger logger,EventId eventId,ActivityType activityType,Func`1 func)
   at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger,XrmTelemetryActivityType activityType,Func`1 func)
   at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request,CorrelationToken correlationToken,CallerOriginToken callerOriginToken,WebServiceType serviceType,UserAuth userAuth,Guid targetUserId,Guid targetCallerRegardingObjectId,UserType targetUserType,OrganizationContext context,Boolean returnResponse,Boolean checkAdminMode)
   at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequestInternal(OrganizationRequest request,Boolean checkAdminMode,ExecutionContext executionContext)
   at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request,ExecutionContext executionContext)
   at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Execute(OrganizationRequest request,ExecutionContext executionContext): Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #87E0490D
   at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
   at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveMultipleCommand.Execute()
   at Microsoft.Crm.Application.Platform.DataSource.RetrieveMultiple(QueryExpression query,Boolean retrieveLatest,Boolean useSystemUserContext,IOrganizationContext context)
   at Microsoft.Crm.Application.Caching.CustomresourceLoader.GetCustomresources(IOrganizationContext context,Int32 cacheKey)
   at Microsoft.Crm.Application.Caching.CustomresourceLoader.LoadCacheData(Int32 key,IOrganizationContext context)
   at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.CreateEntry(TKey key,IOrganizationContext context)
   at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.<>c__displayClass19_0.<LookupEntry>b__2()
   at Microsoft.PowerApps.CoreFramework.activityloggerExtensions.Execute(ILogger logger,Action action)
   at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger,Action action)
   at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.LookupEntry(TKey key,IOrganizationContext context)
   at Microsoft.Crm.Application.ResourceManager.CustomresourceManager.TryGetCustomString(String name,CultureInfo culture,IOrganizationContext context)
   at Microsoft.Crm.Application.ResourceManager.CustomresourceManager.TryGetCultureString(String name,IOrganizationContext context)
   at Microsoft.Crm.Application.ResourceManager.BasicResourceManager.GetCultureString(String name,IOrganizationContext context)
   at Microsoft.Crm.Controls.Header..ctor(Boolean isControlHeader)
   at Microsoft.Crm.Controls.BasicHeader..ctor()
   at Microsoft.Crm.Application.Controls.AppHeader..ctor()
   at ASP.test5_default_aspx.__BuildControlcrmHeader()
   at ASP.test5_default_aspx.__BuildControlTree(test5_default_aspx __ctrl)
   at ASP.test5_default_aspx.FrameworkInitialize()
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint,Boolean includeStagesAfterasyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step,Boolean& completedSynchronously)

 
 
Request information: 
    Request URL: http://zzzzzzz/Test5/default.aspx 
    Request path: /Test5/default.aspx 
    User host address: 172.16.xx.xxx 
    User: domain\eeeeee 
    Is authenticated: True 
    Authentication Type: Negotiate 
    Thread account name: domain\eeeeee 
 
Thread information: 
    Thread ID: 165 
    Thread account name: domain\eeeeee 
    Is impersonating: True 
    Stack trace:    at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
   at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveMultipleCommand.Execute()
   at Microsoft.Crm.Application.Platform.DataSource.RetrieveMultiple(QueryExpression query,Boolean& completedSynchronously)
 
 
Custom event details: 

解决方法

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